Shipping

How long will it take for my order to ship?

Products which aren't preorder will be shipped with local courier within 24-48 hours. Normally, we will ship out same day orders by 5PM HKT everyday. All packages will ship Monday-Saturday. Weekend orders will be processed and sent out the following Monday.

Hong Kong orders: please check the SF Express app for pick-up once your order has shipped.

My order says it got delivered, but I cannot seem to locate it at my front door or my mailbox. What should I do?

We HIGHLY recommend you check with your local carrier to see if the package accidentally ended up with a neighbor, different PO box or mailbox. More often than not, this seems to answer this question. However, if you still cannot locate your package, please email kicksociety.hk@gmail.com and we will open a case with the carrier to locate the package.

Do you ship internationally?

Yes, we ship to the countries below. Rates are per order and go by the number of pairs.

Hong Kong: HK$50 (local courier, 24-48 hours). Macau: HK$100.

Asia (Japan, Taiwan, Singapore, Thailand, South Korea, Malaysia, Philippines, Vietnam, Indonesia): HK$300 for 1 pair, HK$500 for 2 pairs, +HK$200 for each extra pair.

Australia and UK: HK$500 for 1 pair, HK$800 for 2 pairs, +HK$300 for each extra pair.

Canada: HK$700 for 1 pair, HK$1,200 for 2 pairs, +HK$500 for each extra pair.

Ordering more than 5 pairs, or shipping to another country? Message us on Instagram @kicksociety_hk.

International buyers pay any import duties or taxes to the courier on delivery; the amount depends on your country.